{"id":175,"date":"2020-06-18T16:00:16","date_gmt":"2020-06-18T14:00:16","guid":{"rendered":"https:\/\/www.postermarket.se\/?page_id=175"},"modified":"2020-07-30T09:35:12","modified_gmt":"2020-07-30T07:35:12","slug":"kopvillkor","status":"publish","type":"page","link":"https:\/\/www.postermarket.se\/en\/kopvillkor\/","title":{"rendered":"Terms of purchase"},"content":{"rendered":"<p>If you have questions regarding our terms of purchase, please contact us at info@postermarket.se<\/p>\n\n\n\n<p><strong>Buy<\/strong>&nbsp;<\/p>\n\n\n\n<p>When ordering, an agreement on purchase is only established when Postermarket.se (PosterMarket Nordic AB, corporate identity number: 559129-4664) has confirmed the order through an order confirmation. An order confirmation is always sent within 24 hours after the order has been received by Postermarket.se&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\n\n\n\n<p>You always have the right to cancel the purchase free of charge until the product has been sent. Postermarket.se has ownership and right of return for all products until full payment has been received from the customer.&nbsp;<\/p>\n\n\n\n<p><strong>2. Prices<\/strong><\/p>\n\n\n\n<p>The prices include VAT with 25 %. When the order is confirmed, the prices can only be changed by circumstances that Postermarket.se does not have control over. For example, significantly changed raw material prices, currency changes or changed VAT. No handling costs will be added. Should the price change, the customer has the right to cancel the purchase free of charge.&nbsp;<\/p>\n\n\n\n<p><strong>3. Shipping cost<\/strong>&nbsp;<\/p>\n\n\n\n<p>You will see the full shipping cost at checkout when you make your purchase.&nbsp;<\/p>\n\n\n\n<p><strong>4. Payment options \/ payment terms<\/strong><\/p>\n\n\n\n<p>4.1 Invoice<br>The fee for paying against invoice \/ partial payment to Postermarket.se via Klarna is SEK 0. Read more about Klarna&#039;s invoice \/ partial payment service here: <a href=\"https:\/\/www.klarna.com\/se\">Klarna<\/a>&nbsp;<\/p>\n\n\n\n<p>Terms of payment: In the case of invoice payment, 14 days apply from the time the goods are sent. Klarna&#039;s payment terms apply and you can find them here:&nbsp;<a href=\"https:\/\/cdn.klarna.com\/1.0\/shared\/content\/legal\/terms\/EID\/sv_se\/invoice?fee=0\">Klarna invoice<\/a><\/p>\n\n\n\n<p>4.2 Card payment<br>We use Klarna for secure card payments.<br>Read more about Klarna&#039;s services for card payments here: <a href=\"https:\/\/www.klarna.com\/se\">Klarna<\/a>&nbsp;<\/p>\n\n\n\n<p>4.3 Direct payment via internet banking.&nbsp;<br>Payment via the bank is made through Klarna. Read more about Klarna&#039;s service for direct payment via internet banking here:&nbsp;<a href=\"https:\/\/www.klarna.com\/se\">Klarna<\/a><\/p>\n\n\n\n<p><strong>5. Deliveries<\/strong><\/p>\n\n\n\n<p>Orders placed before 15.00 on a weekend weekday are normally processed on the same day and sent within 1-3 working days from our printing company.<\/p>\n\n\n\n<p>We make a reservation so that all stock items can be sold out before we have time to update the website, and then we inform customers about the estimated delivery time. The customer always has the right to cancel the purchase free of charge if the product is not in stock. The packages are delivered by DHL or another carrier to the delivery point or sent by post.<br><br><\/p>\n\n\n\n<p><strong>6. Delivery delays<\/strong>&nbsp;<\/p>\n\n\n\n<p>Sometimes delivery delays occur beyond our control. This can happen, for example, when a supplier is unable to fulfill its delivery obligations to us or problems in the manufacturing process. If this occurs, we disclaim liability to the customer for the damage caused by the delay. We always announce if a delivery is delayed in our knowledge. As a customer, you always have the right to cancel the purchase free of charge in the event of a delivery delay. &nbsp;<br><br><strong>7. Transport<\/strong>&nbsp;<br><br>Postermarket.se is responsible for transport to you as a customer.&nbsp;<\/p>\n\n\n\n<p>You and the transport company you choose to send a return or complaint to us with are responsible for the risk of damage or disappearance of the transport from you to us.<br><br><strong>8. Damaged goods<\/strong>&nbsp;<br><br>When you receive your goods, it is important that you check your order immediately. If you have received an incorrect or damaged item, contact us as soon as possible via e-mail to info@postermarket.se<br><br><strong>9. Right of withdrawal and open purchase<\/strong><\/p>\n\n\n\n<p>9.1 Frames and accessories<\/p>\n\n\n\n<p>According to the Distance Contracts Act, private customers are entitled to a 14-day right of withdrawal. This means that you as a customer have the right to cancel your purchase within 14 days after you have received the product. Returned goods must be unused and in their original packaging. When exercising the right of withdrawal \/ open purchase, the customer is responsible for return shipping.&nbsp;<\/p>\n\n\n\n<p>9.2 Posters<\/p>\n\n\n\n<p>All our production of posters takes place on-demand, ie at the customer&#039;s request, in accordance with the Swedish Consumer Agency&#039;s rules on manufacturing at the customer&#039;s request, we do not have a right of withdrawal by default. Contact us via e-mail to info@postermarket.se as soon as possible if you regret your purchase and we will make an assessment of whether we can take the poster back or not.&nbsp;<\/p>\n\n\n\n<p><strong>10. Complaints&nbsp;<br><\/strong><br>If you want to complain about a damaged or faulty product, please contact us by e-mail for further instructions. Always let us know via e-mail info@postermarket.se before you send something in return to us. Attach the invoice \/ receipt so we can identify the return. Remember that you are responsible for the shipping to us.<br><br>In the event of a dispute, we always follow ARN&#039;s recommendations.&nbsp;&nbsp;&nbsp;<br><br><strong>11. Refunds<\/strong>&nbsp;<br><br>Refunds are made via Klarna or Paypal. The amount is always refunded to the same account used at the time of purchase and as soon as possible from the time we have received and approved the return.<\/p>\n\n\n\n<p><strong>12. Reservations<\/strong>&nbsp;<br><br>We reserve the right to make changes in prices due to large price deviations from our suppliers, typos or other errors that are beyond our control. Read more about unforeseen events under point number 15; Force majeure.&nbsp;<\/p>\n\n\n\n<p><strong>13. Protection of personal data&nbsp;<\/strong><\/p>\n\n\n\n<p>In connection with registration and ordering, you agree that we store and use your information in our business only for the purpose of completing and providing the service that you expect from us. According to the GDPR (General Data Protection Regulations), you have the right to receive the information we have registered on you and if you consider it to be incorrect or irrelevant, you can request correction or removal from our customer register. In that case, contact our customer service (via e-mail at info@postermarket.se). We also assure that we will not sell or transfer any personal information. &nbsp;&nbsp;<br><\/p>\n\n\n\n<p><strong>14. Uncollected package<\/strong><\/p>\n\n\n\n<p>If your package arrives at a delivery point, a notification will be sent to you via e-mail or text message. As a customer, you are responsible for ensuring that the mobile number, address and e-mail address you have entered are correct.&nbsp;<br>If you do not collect your package, you will be charged an administrative fee of SEK 250.&nbsp;<\/p>\n\n\n\n<p><strong>15. Force Majeure<\/strong><br><br>In the event of war, natural disaster, industrial action, government decisions and comparable events beyond our control which could not be reasonably foreseen, and affect agreements entered into and commitments on our part, which means that we can not keep the said agreement \/ commitment, shall form the basis for that we are released from our obligations to fulfill the said agreement.&nbsp;<br><br>Below are links to the Swedish Consumer Agency and ARN where you can read in more detail about the Consumer Purchase Act and the Distance Contracts Act etc.&nbsp;<br><a href=\"http:\/\/www.konsumentverket.se\/\">http:\/\/www.konsumentverket.se\/<\/a><br><a href=\"http:\/\/www.arn.se\/\">http:\/\/www.arn.se\/<\/a><\/p>\n\n\n\n<p>As a consumer, you can also turn to the EU for help with conflict resolution when you shop online.<br>Link:&nbsp;<a href=\"http:\/\/gantrack5.com\/t\/l\/1837802\/4_MDk3MDk3MjQ4OQ==\/\">ec.europa.eu\/odr<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Har du fr\u00e5gor g\u00e4llande v\u00e5ra k\u00f6pevillkor kontakta g\u00e4rna oss p\u00e5 info@postermarket.se 1. K\u00f6p&nbsp; Vid best\u00e4llning uppr\u00e4ttas avtal om k\u00f6p f\u00f6rst n\u00e4r Postermarket.se (PosterMarket Nordic AB, org nr: 559129-4664) bekr\u00e4ftat best\u00e4llningen genom en orderbekr\u00e4ftelse. En orderbekr\u00e4ftelse skickas alltid inom 24 timmar efter att best\u00e4llning mottagits av Postermarket.se&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.postermarket.se\/en\/wp-json\/wp\/v2\/pages\/175"}],"collection":[{"href":"https:\/\/www.postermarket.se\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.postermarket.se\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.postermarket.se\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.postermarket.se\/en\/wp-json\/wp\/v2\/comments?post=175"}],"version-history":[{"count":2,"href":"https:\/\/www.postermarket.se\/en\/wp-json\/wp\/v2\/pages\/175\/revisions"}],"predecessor-version":[{"id":538,"href":"https:\/\/www.postermarket.se\/en\/wp-json\/wp\/v2\/pages\/175\/revisions\/538"}],"wp:attachment":[{"href":"https:\/\/www.postermarket.se\/en\/wp-json\/wp\/v2\/media?parent=175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}